1Password syncing went down for a few hours today during a database upgrade

Whenever we talk about password managers, especially ones that sync their data to the cloud, there’s always discussion about whether or not your information is secure and what happens if the servers go down. The second thing is exactly what 1Password users in the US experienced earlier today, as a problem affecting 1Password.com kept mobile, desktop, and browser clients from syncing.

status page first noted the problem at 10:42AM ET and listed it as stabilized, with clients able to connect again by 2:42PM ET. During the outage, the status page noted that the issue didn’t affect any offline data stored in clients, and other domains like 1password.ca, 1password.eu, or ent.1password.com were operational.

Before I knew there was an outage, I saw it on my own account when I tried to save a password, and it simply would not do it. All of my local clients still had all of my current passwords, so I think most people didn’t even notice it was down. However, if you don’t store your passwords on a local device or had lost access to it during the outage, there could have been a real problem.

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